Productivity Improvement Services
Stardom System - Stardom Opportunity Concept
Stardom System is Sprof's framework for comprehensive business development. It consists of two separate concepts; Sprof Opportunity and Sprof Stardom. Sprof Opportunity is a full scale business analytical concept, that X-rays most key functions, operations and processes of the organisation. Sprof Stardom is the concept that starts recovering the identified business potential and fulfilling other development needs.
Exploiting the Stardom System generates money in two ways. Firstly, by emphazising effective sales procedures and addressing key customer satisfaction issues and improving sales figures. Secondly, by internalizing the step by step approach identified from the analysis, the hidden business potential feeds directly into the profit and loss statement.
Benefits of implying the Sprof Opportunity Concept
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You concentrate on the right issues! Your "As Is" situation is thoroughly clarified before you and your folks start streamlining processes, try utilizing your resources better and introduce management programmes to improve leadership.
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Sprof Opportunity enables you take advantage of your business potential. The comprehensive analysis and the mutually designed blueprint for recovering the lost or hidden potential, giving the foundation for your future success. You know and Sprof knows there are no shortcuts to business stardom.
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All will get a lot of new information about the current status of your business. All key findings are not to be found in your ERP, CRM or Human Resource systems. Data is one story, useful business information completely another!
Key Elements of the Stardom Opportunity Concept
111.
The ”helicopter view” discussion
(EMT*+Sprof)
2.
Kick-Off
(Analyst Team starts off)
4.
Operational Analysis
3.
Statistical
Analysis
6.
Presen-
tation
5.
Managerial
effectiveness
*EMT = Executive Management
Team of the client
PM of
expectations
Assignment agreement
Assessment
plan
Non-
disclosure agreements
Specified
findings (approved by client)
Presentation of Sequence of Operation
Findings log
summary
Other customer specific documen-tation
Key Findings;
final
report or presentation
Blueprint
for
Stardom
Phase
EMT and
Sprof
expectations
Strategic emphasis
Pain spots
identified by
EMT members
Essential bureaucracy in place
Sprof
Analyst Team
set-up
Kick-off
meeting with client's staff
Statistical data collecting and processing
Interviews
and question-naires
Short term measurement procedures
Machine Usage Utilization
Work Force Utilization
Time
Usage Utilization
Sequence of operation
Operational
information systems
Managerial
procedures and effectiveness
Meeting
structures and contents
Internal communi-cation
Competence evaluation
Management
information systems
Summary of assessment: findings
Blueprint for Stardom Phase
Other
recommen-
dations
The assessment process
Sprof Opportunity is a full scale business analytics concept, that X-rays most key operations of the organisation. It consists of six main blocks.
1. The "helicopter view" discussion
This discussion is the final talk between the client and Sprof before staring. The goal is to clarify the expectations of both sides and also present to Sprof their strategic goals and guidelines .
The agenda also covers what present operational pain spots that is worrying the Executive Management Team (EMT) of the client.
2. Kick-Off
The kick-off phase contains two important elements. Having a proper information meeting with the staff concerned and to take care of that the analyst team members have the work space, tools, computer user permissions, pass permissions and other necessities to conduct their mission.
It is also important to share crucial house rules concerning work safety, behaviour on customer's site and other practicalites
3. Statistical Analysis
In the Statistical Analysis business analyst are, normally using Stardom System calculation models, number crashing a lot of your performance data, both operational and financial.
If some issue needs further clarifica-
tion, questionnaires and short time manual follow-up are as well used in order to get a first glimpse at the identified findings. All results and findings is undergoing validation by a controller or other client expert. Sprof plays always with open cards.
The statistical analysis is based on acknowledged statistical methods as
used for scientific purposes
4. Operational Analysis
The Operational Analysis X-rays the business operations, with focus on
machine utlization, effective labour utilization etc. Capacity control is one key element to success,
In addition analysts are sequencing key operational processes, especially the order-delivery process. Thus the total operational efficiency is covered.
Depending on findings and potential estimates, the sequencing process can rely on already modelled business processes, but can also be carried out "the Sprof way". One key question is how well in control of bottle necks, tricky quality risk containing working stages and material workflows the client is submitted to.
5. Mangerial Effectiveness
To create a comprehensive picture of a business, it is crucial to understand the preferences and leaderships styles of those in charge. To get a solid picture of managerial effectiveness it is crucial to make observations on the manage-rial and leadership routines. Further-more, it is important to clarify the align-ment of key managers to the strategic goals, business model execution, customer orientation and project portfolio issues of the company.
6. Presentation
When the analysis work is done all finding and development potential is presented to the clients EMT. In addition Sprof also presents the the blueprint, completed together the the client, how a major part of the identi-fied potential could be recovered.